<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Step 1: Download, Installation, and First Login

To use PRTG on premises, download it from the Paessler website and install it on a Windows system.

i_podFor information on how to set up a PRTG Hosted Monitor instance, see section Create a PRTG Hosted Monitor Instance.

Download PRTG on premises

You can find the PRTG installer on the Paessler website. There, you can also log in to the Paessler shop to buy or upgrade your license or to renew your maintenance.

Download PRTG

Download PRTG

Download PRTG

Download the latest stable version of PRTG from the Paessler website as a trial version.

i_round_blueOnce you have installed PRTG, the auto-update automatically downloads and installs new software versions.

Install PRTG on premises

Double-click the setup file on the system that you want to use as the PRTG core server. Follow the installation wizard and install the software.

At the end of the installation, open the PRTG web interface with one of the officially supported browsers:

  • Google Chrome 72,
  • Mozilla Firefox 65, or
  • Microsoft Internet Explorer 11.

i_round_blueBecause of scripting incompatibilities, you might not be able to use all functionalities of the PRTG web interface with Internet Explorer 10 or earlier and other older browsers. If you cannot access the PRTG web interface, open the URL of PRTG in a different supported browser.


After you installed PRTG on premises, open the PRTG web interface with a supported browser. You see the login screen.

PRTG on premises Login Screen

PRTG on premises Login Screen

PRTG automatically fills in the credentials of the predefined PRTG System Administrator user. The login name and the initial password is prtgadmin. Click Login to proceed.

i_square_cyanSee the next step for more information about the initial configuration of PRTG.



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Quick Start Guide